1. Website use
These Terms of Use apply to your use of the V.S.A Customs Brokerage website. By browsing or submitting information through the website, you agree to use it lawfully and refrain from attempting to disrupt its functionality, access restricted systems, or submit misleading information.
2. Information and service descriptions
This website provides general information about customs brokerage, import and export clearance, documentation, consulting, trucking or cargo delivery coordination, and customs accreditation. Content is informational and does not replace transaction-specific professional advice, official customs rulings, or government requirements. Processes, documentary requirements, and applicable charges may change.
3. Inquiries and quotations
Submitting an inquiry or quote request does not automatically create a service contract, guarantee customs approval, or confirm a price, shipping schedule, or clearance date. Any engagement, service scope, responsibilities, payment terms, and timelines must be confirmed separately through authorized VSA representatives.
4. Your responsibilities
When contacting us about a shipment, provide complete and accurate information and do not submit third-party personal data without appropriate authority. Importers and exporters remain responsible for complying with applicable requirements, including any obligations that cannot lawfully be delegated.
5. Content and intellectual property
Company names, logos, site text, design elements, and images may be protected by applicable intellectual property laws or third-party licenses. You may view and print reasonable portions for personal business reference but may not republish, sell, or misrepresent website content without permission.
6. External services
Shipment tracking is provided through a separately linked system. VSA Cargo is a sister company offering distinct freight and cargo services. External tracking, social, mapping, and video services may have their own terms and privacy practices. Links do not mean V.S.A Customs Brokerage controls those sites.
7. Availability and limitations
We aim to keep website information accurate and accessible, but occasional errors, interruptions, or changes may occur. To the extent permitted by applicable law, we do not guarantee uninterrupted availability or that general website content is appropriate for every shipment scenario. Nothing here excludes rights or remedies that cannot lawfully be limited.
8. Applicable law and contact
These terms are intended to be interpreted under applicable laws of the Philippines. For questions about website use or service inquiries, contact Email our team or (+632) 8708 4435.
We may update these terms as the website or services change. The effective date above identifies this version.